Privacy policy.

Effective Date: September 22, 2025

We respect your privacy. At The Haus & Home, we believe your personal information is yours. We do not collect data to share, sell, or rent to third parties. Any information you provide is used solely to deliver our services to you.

1. Information We Collect

We may collect the following types of information:

  • Personal Information You Provide:

    • Name, email address, phone number, and mailing address.

    • Payment information when purchasing services or products.

    • Project details you share with us regarding your home organization or interior decorating needs.

  • Automatically Collected Information:

    • IP address, browser type, device type, and operating system.

    • Usage data, such as pages visited, time spent on our site, and referring websites.

    • Cookies and similar tracking technologies (see Section 6).

  • Mobile Information:

    • Phone numbers and SMS registration data.

    • We do not share mobile information with third parties for marketing or advertising purposes.

2. How We Use Your Information

We use your information to:

  • Provide and personalize our services.

  • Process payments and complete transactions.

  • Communicate with you regarding appointments, projects, promotions, or updates.

  • Improve our website, services, and customer experience.

  • Comply with legal obligations.

We do not collect personal information for the purpose of sharing, selling, or renting it to third parties.

3. How We Share Your Information

We do not sell or share your personal information with third parties for marketing or advertising purposes. We may only share your information in limited circumstances:

  • Service Providers: With trusted third parties (e.g., payment processors, delivery services, contractors) who assist us in providing services.

  • Legal Requirements: If required to comply with applicable laws, regulations, or legal processes.

  • Business Transfers: If The Haus & Home undergoes a merger, acquisition, or asset sale.

Data Transfer Restrictions:

We do not transfer your personal information to any external organizations under any circumstances, even with your consent. We implement strict access controls and security measures to prevent unauthorized sharing or disclosure of your data.

4. SMS Messaging & Opt-Out Rights

If you provide your phone number or opt in to receive SMS messages, you will receive messages related to your account and service updates.

  • Message Frequency: Varies based on your interactions with The Haus and Home.

  • Message and Data Rates: Message and data rates may apply.

  • Opt-Out Instructions: You may opt out at any time by replying STOP or UNSUBSCRIBE to any message.

  • Help Instructions: For assistance, reply HELP.

We do not share mobile information with third parties for marketing or advertising purposes.

5. Data Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

If you are a resident of California, you have rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Know what personal information we collect and how we use it.

  • Request access to or deletion of your personal information.

  • Opt out of the sale of personal information (we do not sell your data).

  • Not be discriminated against for exercising your privacy rights.

To exercise your rights, please contact us at:
📧 hello@hausandhome.co

📞 310-955-1040

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve site functionality.

  • Analyze website performance.

  • Deliver relevant content or promotions.

You can adjust your browser settings to refuse cookies, but some site features may not function properly.

8. Children’s Privacy

Our services are not directed to individuals under 13 years old, and we do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date.”

10. Contact Us

If you have any questions or concerns about this Privacy Policy, your SMS preferences, or how your information is handled, please contact us at:

The Haus & Home
Los Angeles, CA

📧 hello@hausandhome.co

📞 310-955-1040